The South African Reserve Bank (SARB) recently predicted a downward spiral in the local economy, resulting in an increase in property vacancy rates, with South Africa’s economy expected to shrink by another 8% by the end of 2020 (Moneyweb, 2020). The Covid-19 pandemic has highlighted the need for a solution-based management approach to defend organizations against such economic shocks. It is recommended that organizations embrace change and understand the importance of human capital in harnessing value and creating optimal remote working solutions (Dey, 2020).

Following the South African Governments decision to enforce a national ‘hard’ lockdown to curb the spread of the coronavirus, many businesses have been forced to adjust immediately to introduce new and innovative ways of working in order to survive. During a time where not many businesses have managed to survive, U Tech Dynamix has thrived by reinventing internal processes and providing adequate training to preserve required skills, adopt technology enhancing production methods and increase market share throughout the lockdown period.

U Tech Dynamix prides itself in offering a complete and comprehensive utilities management solution. One which integrates hardware and software technologies, whilst offering specialized services, tailored for high value property assets. U Tech Dynamix has proudly managed to perform and deliver required services during the Covid-19 pandemic by fostering a culture of accountability within the organization and training staff sufficiently before adopting remote working. U Tech Dynamix has successfully balanced the usage of technology systems, allowing the company to yield exceptional results with its clients and partners. The long-term experience and understanding of the utilities industry, combined with an openness to accept change and adopt new technology has facilitated in equipping U Tech Dynamix with a fully committed team that remains flexible and capable of efficiently servicing its customers at 100% capacity.

The U Tech Dynamix service offering has been further tailored to ensure utility expectations are met to benefit and improve property funds, whilst limiting variable costs.

Such stability and support provided by U Tech Dynamix to stimulate business revival and economic activity should encourage adaptions to change by businesses within the utilities industry. Utility management services are deemed an essential service and stabilizing the changing property sector where possible is needed to maintain management costs and sustainability in a post-Covid-19 environment.